Azulea Bacalar Hotel & Spa - Lagoon Front | Hotel in Chetumal

| 8.4 (334 Reviews) |  6 Bathrooms  17 Guests
Chetumal Hotel | Azulea Bacalar Hotel & Spa - Lagoon Front

Hotel in Chetumal

Set in Bacalar, Azulea Hotel Bacalar offers 5-star accommodations with water sports facilities. This 5-star hotel offers free WiFi and parking. All the rooms have front lagoon view. All units in the hotel are equipped with A/C, TV and hot water. The private bathroom is fitted with a shower and free toiletries. All guest rooms are fitted with a seating area and balcony. A Continental breakfast is available each morning at Azulea Hotel Bacalar. The accommodations offers a infinity view pool and spa services (extra cost). Guests at Azulea Hotel Bacalar will be able to enjoy activities in and around Bacalar, like snorkeling and visit the Cenote Azul. Languages spoken at the reception include English and Spanish. Chetumal International Airport is 22 mi from the property.

Azulea Bacalar Hotel & Spa - Lagoon Front is located in Chetumal.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Designated Smoking Area, View, and several others. This is a 5 star rated property and has over 334 reviews with the average score of 8.4 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Azulea Bacalar Hotel & Spa - Lagoon Front in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Azulea Bacalar Hotel & Spa - Lagoon Front”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Wellness Facilities
Spa
Restaurant
Guest Services
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
Parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
Activities
  • Beach
  • Full-body massage
  • Spa
  • Spa facilities
  • Back massage
  • Neck massage
  • Private beach area
  • Foot massage
  • Hand massage
  • Beachfront
  • Spa lounge/Relaxation area
  • Couples' massage
  • Massage
  • Head massage
  • Hot tub/Jacuzzi
  • Spa/Wellness packages
General
  • Smoke-free property
  • Wifi in all areas
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Safe
Guest Services
  • Baggage storage
  • Express check-in/out
  • Shuttle service
  • Shuttle service (additional charge)
  • Concierge
  • Daily housekeeping
  • Private check-in/out
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Thermometers for guests provided by property
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Infinity pool
  • Pool with view
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

License number: 001-025-000489/2026

Reviews

Value for money:
8.06
Location:
8.97
Staff:
9.26
Facilities:
8.69
Comfort:
9.22
Cleanliness:
9.08
Vincent
Feb 21, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The staff was exceptional. Very friendly and responsive. Breakfast was good especially the French toast. Overall experience was incredible
Negative: Breakfast was included in the price of the room but only included eggs, fruit, and toast. A different menu with more food choices was provided for extra cost. It would be nice it the breakfast included in the price provided for more food options
Summary: A v
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Shower, Conditioner, Private bathroom, Hairdryer, Toilet, Shampoo, Toilet paper, Body soap

General

Fire extinguisher, Trash cans, Private entrance, Key card access, Air conditioning, Ironing facilities, Safe, Iron

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Media & Technology

Flat-screen TV

View

Lake view, Pool view, Landmark view, View, Garden view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Pool with a view

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Two Double Beds
Room Type: Twin
Room Size: 44 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Shower, Conditioner, Private bathroom, Hairdryer, Toilet, Shampoo, Toilet paper, Body soap

General

Fire extinguisher, Trash cans, Private entrance, Key card access, Air conditioning, Ironing facilities, Safe, Iron

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk

Media & Technology

Flat-screen TV

View

Lake view, Pool view, Landmark view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Pool with a view

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Deluxe Queen Room
Room Type: Double
Room Size: 46 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Shower, Conditioner, Private bathroom, Hairdryer, Toilet, Shampoo, Toilet paper, Body soap

General

Fire extinguisher, Trash cans, Private entrance, Key card access, Air conditioning, Ironing facilities, Safe, Iron

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk

Media & Technology

Flat-screen TV

View

Lake view, Pool view, Landmark view, View, Garden view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels, Pool with a view

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
King Room with Lake View
Room Type: Double
Room Size: 41 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Towels, Shower, Conditioner, Private bathroom, Hairdryer, Toilet, Shampoo, Toilet paper, Body soap

General

Fire extinguisher, Trash cans, Private entrance, Key card access, Air conditioning, Ironing facilities, Safe, Iron

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Media & Technology

Flat-screen TV

View

Lake view, Pool view, Landmark view, View, Garden view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Pool with a view

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Standard Suite
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Standard Suite

Food & Drink

Minibar

Bathroom

Towels, Shower, Conditioner, Private bathroom, Hairdryer, Toilet, Shampoo, Toilet paper, Body soap

General

Fire extinguisher, Trash cans, Private entrance, Key card access, Air conditioning, Ironing facilities, Safe, Iron

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Media & Technology

Flat-screen TV

View

Lake view, Pool view, Landmark view, View, Garden view

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels, Pool with a view

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Deluxe Suite

Food & Drink

Minibar

Bathroom

Towels, Shower, Conditioner, Private bathroom, Hairdryer, Toilet, Shampoo, Toilet paper, Body soap

General

Fire extinguisher, Trash cans, Private entrance, Key card access, Air conditioning, Ironing facilities, Safe, Iron

Outdoors

Balcony, Terrace, Outdoor furniture

Living Area

Desk

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Media & Technology

Flat-screen TV

View

Lake view, Pool view, Landmark view, View, Garden view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels, Pool with a view

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chetumal hotel?

Check-in time for Chetumal hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $495 per night with includes Balcony/Terrace, Security/Safety, Guest Services, Hot Tub, Air Conditioner, Pool, Designated Smoking Area, View, Parking, Ocean View, Transportation/Shuttle, Internet, Child Friendly, Private Beach, Oceanfront, Wellness Facilities, Restaurant, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD495
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