Is this Colonia Cuauhtemoc hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Colonia Cuauhtemoc hotel have a swimming pool?

Yes, this Colonia Cuauhtemoc hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Colonia Cuauhtemoc hotel?

Best-rates for the Colonia Cuauhtemoc hotel starts from $162 per night with includes Balcony/Terrace, Bedding/Linens, TV, Sports/Activities, Restaurant, Breakfast, Child Friendly, Laundry, Business Services, Designated Smoking Area, Wheelchair Accessible, Accessibility, Wellness Facilities, Internet, Air Conditioner, Pool, Spa, Bar, Guest Services, Kitchen, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Colonia Cuauhtemoc hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Colonia Cuauhtemoc hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Colonia Cuauhtemoc hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Colonia Cuauhtemoc hotel?

Based on the information reported by the owner or manager, the Colonia Cuauhtemoc hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Colonia Cuauhtemoc hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Maria Isabel Mexico City Reforma | Hotel in Mexico City

| 9.2 (2210 Reviews) | 1 Bathroom

Colonia Cuauhtemoc Hotel | Sheraton Maria Isabel Mexico City Reforma

Hotel in Colonia Cuauhtemoc, Mexico City

Hotel with an outdoor pool, steps from U.S. Embassy
An outdoor pool, a restaurant, and a 24-hour health club are available at this hotel. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Towels

Eco-friendly toiletries

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Premium bedding

Bed sheets

Hypo-allergenic bedding

Free cribs/infant beds

Safe

Iron/ironing board

Energy-saving switches

Desk

Recycling

Water-efficient showers only

Phone

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 460 for adults and MXN 230 for children

24-hour room service

Minibar

Coffee/tea maker

Free bottled water

Parking

24-hour roundtrip airport shuttle (surcharge)

Valet parking on site (MXN 200 per day)

Electric car charging station on site

Accessibility

Visual alarms in hallways

Lever door handles

Elevator

Wheelchair-accessible business center

Grab bar near toilet

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Low-height electrical outlets in bathroom

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Low-height view port in door

Braille signage

Wheelchair-accessible fitness center

Height-adjustable showerhead

Wheelchair-accessible restaurant

Accessible airport shuttle

Low-height door lock

Activities

Sauna

Fitness classes

Spa services

24-hour health club

Shopping

Tennis

Outdoor pool

Steam room

Entertainment

Satellite channels

32-inch flat-screen TV

Premium channels

General

Computer station

Meeting room

Conference space

Business center

Elevator

Water dispenser

Banquet hall

Front-desk safe

Free newspapers in lobby

Grocery/convenience store

ATM/banking services

Gift shop/newsstand

English

Spanish

Communal living room

Rooftop garden

Vegetarian dining options

TV in lobby

Double-glazed windows

Comprehensive food waste policy

Vegan dining options

Designated smoking areas

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Laundry facilities

Outdoor pool

Grocery/convenience store

Free cribs/infant beds

Dry cleaning service

Tour/ticket assistance

Change of bedsheets (on request)

Hair salon

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Wedding services

Concierge services

Multilingual staff

Internet

Available in some public areas: WiFi (MXN 199 per night)

Available in all rooms: WiFi (MXN 199 per night)

Outdoors

Garden

Terrace

Spa

Manicures and pedicures

Massage - deep-tissue

Body treatments

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately mxn 460 for adults and mxn 230 for children fee for in-room wireless internet: mxn 199 per night (rates may vary) fee for wireless internet in public areas: mxn 199 per night (rates may vary) airport shuttle fee: mxn 1242.00 per vehicle (one-way, maximum occupancy 3) valet parking fee: mxn 200 per day pet fee: mxn 100 per pet, per stay plus mxn 1300 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) pets allowed for an extra charge of mxn 100 per pet, per stay, plus a one-time cleaning fee of mxn 1300 restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Walter

Feb 1, 2026 01:54:16 AM

Review Score: 10

Summary: Good clean room. Friendly staff.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room, 2 Double Beds, Tower Room Size: 312 square feet m² 2 Double Beds	General Pet-friendly room, Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Bed count minimum 2, Bed count maximum 2
Classic Room, 1 King Bed, Tower Room Size: 312 square feet m² 1 King Bed	General Pet-friendly room, Ping - 9, Number of bedrooms - 1, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Corner Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Pet-friendly room, Bed count minimum 1, Ping - 20, Bed count maximum 1
Junior Suite, 1 Bedroom Room Size: 592 square feet m² 1 Double Bed	General Pet-friendly room, Number of living rooms 0, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Bed count maximum 1, Square meters - 55
Club Suite, 1 Bedroom Room Size: 527 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 527, Square meters - 49, Bed count minimum 1, Bed count maximum 1, Ping - 14.81
Deluxe Room, 1 Double Bed Room Size: 301 square feet m² 1 Double Bed	General Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (View) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Pet-friendly room, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe Room, 2 Double Beds, Tower Room Size: 301 square feet m² 2 Double Beds	General Ping - 8, Pet-friendly room, Outdoor spaces not available, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Queen Bed, Tower Room Size: 301 square feet m² 1 Queen Bed	General Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Double Bed Room Size: 301 square feet m² 1 Double Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed Room Size: 301 square feet m² 1 King Bed	General Pet-friendly room, Number of bedrooms - 1, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds (View) Room Size: 344 square feet m² 2 Double Beds	General Square meters - 32, Pet-friendly room, Number of bedrooms - 1, Square feet - 344, Bed count minimum 2, Ping - 10, Bed count maximum 2